How to Resolve Payment Problems

Payment failed or charged incorrectly? Here’s how to fix it quickly.

1

Open Payment History

Go to Profile → Payments

2

Select the transaction

Choose the failed or incorrect payment.

3

Check payment status

Verify whether the payment is Pending, Failed, or Completed.

4

Retry payment

Tap Retry Payment or choose another payment method.

5

Contact support

If money was deducted incorrectly, contact support with your receipt.